SERVICE

  • Henan Afuruika Machinery Equipment Co. , Ltd
     

    Top service

    Fast accessories and after-sales service guarantee the longevity of your product and ensure long-term stable operation of your mining project.

  • Henan Afuruika Machinery Equipment Co. , Ltd
     

    Professional team

    More than 10 team of experts with 20 years of experience in mine design and equipment technology are ready to provide you with intimate and convenient technical services.

  • Henan Afuruika Machinery Equipment Co. , Ltd
     
     

    Field trips

    If you are interested in mining equipment and EPC projects, please feel free to consult or inspect our manufacturing workshops and operating concentrators, and clearly understand our production technology, production scale, products, equipment and so on.

  • Henan Afuruika Machinery Equipment Co. , Ltd
     

    Delivery and installation

    After the equipment is manufactured, it will be delivered in time. Even if it is a nail or a screw, you don't have to worry about the loss of the parts. If supervision installation or contract installation is required, when the on-site installation conditions are appropriate, our company will send personnel to the site at the first time to establish a customer file for permanent tracking service to ensure long-term operation of the project without causing unnecessary losses.

  • Henan Afuruika Machinery Equipment Co. , Ltd
     

    EPCM service

    In addition to the manufacture of mining equipment, Afuruika can also provide a package of services such as engineering consulting, mineral processing experiments, mine design, installation and commissioning, personal training, track services, and concentrator management. Let customers have no worries, shorten the construction period and make early profit.

After sales service

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    1 year machine warranty

    We promise 1 year machine warranty, if there is any problem during the operation of your mine, please contact us to solve the problem. After receiving the customer's request by phone or email, our technicians will communicate with the customer if they need technicians. On-site, arrange to go
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    Arrive at the scene quickly

    We promise to arrive at the scene within 24 hours in mainland China and arrive within 48 hours worldwide.
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    Complete accessory service

    Our company can provide complete accessories service, all equipment accessories provided by Afuruika Group can be ordered. All accessories will be delivered to the customer in the first time, and the core components of the complete machine will be freely maintained or replaced within one year.
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    Ensure stable operation of equipment

    If the equipment is interrupted due to operation, Afuruika technical engineer will retrain the operator to find out the problem and ensure the stable operation of the equipment in the future.
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    Regular understanding of user feedback

    Regularly return to the project to understand the equipment operation status and user feedback, and solve the problem in the actual operation of the customer. After the technician solves the problem, our company will return to visit again to ensure that the problem is completely solved.
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    Contact us to learn more

    365 days without receiving service requests

    0086-4000371386

    info@hanfagroup.com

 

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